Privacy
How SOLARNA handles service-intake information, compliance documents, mechanical-room photos, renewal reminders, and email enquiries.
Contact us with questions about information shared in connection with a service request.
SOLARNA may collect contact details, company information, property address, municipality, device information, compliance letters, prior reports, device lists, access instructions, due dates, messages, and communication preferences.
Information is used to confirm scope, prepare quotes, schedule testing or survey work, support municipal report package organization, document follow-up, and provide renewal reminders where requested or appropriate.
Photos may be used to document device condition, tag information, location, visible access constraints, and report-package context. Site photos are not posted publicly without written permission.
This website provides email and phone links for enquiries. It does not collect enquiry forms or accept file uploads. Documents can be sent directly by email; contact us first about documents requiring special handling.
Compliance records may need to be retained for service continuity, reporting support, renewal reminders, quote history, and legal or accounting purposes.
SOLARNA may contact clients about quote requests, service scheduling, reporting status, failed-device follow-up, renewal reminders, and related service communication.
Clients may request renewal reminders and may opt out of optional marketing or reminder communications where applicable.
Please send only information relevant to your service request. Contact us before sending documents that require special handling.
Privacy questions can be sent to info@solarna.ca or 289-880-0818.