Golden Horseshoe Backflow & Cross-Connection Compliance
Backflow testing and cross-connection control without the paperwork headaches.
SOLARNA Water Services helps property managers, building owners, facility teams, and contractors organize annual backflow testing, cross-connection surveys, failed-device follow-up, municipal report packages, and renewal reminders.
Calm compliance for backflow and cross-connection control.
The problem
Your backflow program should not live in scattered PDFs and missed reminders.
Municipal letters, device lists, test dates, failed results, tenant notices, and report deadlines can get messy quickly. SOLARNA gives property teams a clearer workflow from first letter to next-year reminder.
Services
A water compliance desk for recurring property workflows.
SOLARNA is built for organized testing, documentation, failed-device follow-up, and reminders. It is not positioned as the cheapest tester or as a plumbing company.
Annual Backflow Testing
Testing workflow support for annual device requirements, report packages, and next-year reminders.
View serviceDevice Inventory Audits
A factual inventory of devices, photos, locations, tags, due dates, and municipality status.
View serviceCross-Connection Surveys
Accessible walkthroughs, existing protection records, factual observations, and documentation gaps.
View serviceFailed Device Help
Failed device? We document, route, retest, and close the loop with licensed trades where required.
View serviceProperty Manager Portfolio Support
One device list. One schedule. One renewal calendar for recurring building portfolios.
View serviceContractor Partner Testing
Testing and paperwork support that protects your client relationship.
View serviceTraining / Lunch-and-Learns
Plain-English awareness sessions for facility teams, operators, managers, and contractors.
View serviceWorkflow
A clear workflow from compliance letter to next-year reminder.
The goal is not just a test result. The goal is a clean path from intake to documentation, closeout, and renewal.
- 1
Send your compliance letter, prior report, or device list.
- 2
We confirm municipality, device count, access, due date, and scope.
- 3
We schedule testing, inventory, or survey work.
- 4
We document device details, readings, photos, findings, and report status.
- 5
If a device fails, we route correction to licensed trades where required and retest where authorized.
- 6
We organize next-year renewal reminders.
Why SOLARNA
Compliance-first. Documentation-driven. Built for recurring property portfolios.
The site and service model are designed around property-manager clarity: clean records, scope boundaries, practical next steps, and local Golden Horseshoe focus.
- Compliance-first workflow
- Clean records and photo documentation
- Property-manager friendly scheduling
- Contractor partner boundaries respected
- Failed-device process that does not blur plumbing scope
- Local Golden Horseshoe focus
- Future-ready technical discipline with advanced assessment support available subject to required authorization
Built for
Different teams, one organized compliance workflow.
Property Managers
Portfolio support for multiple buildings, due dates, reports, tenant access, and renewal reminders.
Contractor Partners
Testing and documentation support for fire, mechanical, plumbing, irrigation, and facility providers.
ICI Facilities
Backflow workflows for industrial, commercial, and institutional facilities with complex water use.
Building Owners With Municipal Letters
A practical starting point when a municipality requests testing, reporting, or device information.
Service area
Golden Horseshoe focus with municipality-by-municipality confirmation.
Serving properties and contractor partners from Halton through Hamilton to Niagara. Contact us to confirm service availability for your municipality.
FAQ
Common questions
What is backflow testing?+
Backflow testing checks whether a backflow prevention assembly is operating as required under the applicable municipal program. The test records device details, readings, pass/fail status, and report information.
What is a cross-connection survey?+
A cross-connection survey reviews accessible water-system conditions, existing protection, device locations, documentation gaps, and potential follow-up needs. SOLARNA keeps factual survey work separate from engineering opinions, sealed reports, and design recommendations.
Do you repair or replace failed devices?+
SOLARNA documents failed devices, notifies the client, follows the required reporting workflow, coordinates licensed-trade next steps where required, and retests after correction where authorized. Internal repair, rebuild, installation, replacement, relocation, pipe cutting, and regulated plumbing work are performed by licensed plumbers or licensed trades where required.
Can you submit municipal reports?+
SOLARNA supports municipal reporting where the applicable municipality, program, and tester registration allow it. Requirements vary by municipality, so we confirm the local workflow before quoting or booking.
Are you approved in my municipality?+
Municipal registration and accepted functions vary by local program. SOLARNA confirms current registration status before booking work. Being registered or listed by a municipality does not imply endorsement.
What should I send before requesting a quote?+
The best starting documents are your municipal compliance letter, prior test report, device list, property address, municipality, due date, access instructions, and any known water-interruption constraints.
What happens if my device fails?+
The failure is documented and communicated. SOLARNA follows the applicable reporting workflow, routes correction to licensed trades where required, and performs a retest after correction where authorized.
Do you work with property managers?+
Yes. SOLARNA is designed for property portfolios: consolidated device lists, testing schedules, report packages, failed-device follow-up, and next-year reminder calendars.
Do you work with contractors?+
Yes. SOLARNA supports fire protection, mechanical, plumbing, and irrigation contractors with testing and paperwork while respecting the contractor's client relationship.
Do you provide engineering cross-connection hazard reports?+
Not yet. SOLARNA is preparing the systems required for future professional engineering services, but engineering opinions, sealed reports, design recommendations, protection adequacy reviews, and professional correction plans are not currently offered, quoted, or delivered. We can still help with current backflow testing, device inventories, factual survey documentation, compliance-letter review, and routing items that require licensed trades or future engineering authorization.
What is the difference between a cross-connection survey and an engineering hazard report?+
A survey can document devices, locations, existing protection, photos, due dates, and factual observations. An engineering hazard report may go further by applying engineering judgment to hazard classification, protection adequacy, device selection, correction strategy, or sealed recommendations. SOLARNA keeps these scopes separate so clients know exactly what is being provided.
How often do backflow devices need testing?+
Many municipal programs require annual testing, but requirements vary by municipality, device type, and property. SOLARNA confirms the applicable program requirements before booking.
Next step
Email your compliance letter and we'll confirm the next step.
Send the letter, prior report, or device list. SOLARNA will confirm municipality, scope, timing, and whether the request fits current testing or survey support.